FAQ

1. What should I expect during my first visit?
During your first visit, our team will welcome you with a brief consultation to understand your goals and preferences. You’ll be guided to a serene treatment room where your therapist will customize the experience to meet your needs, ensuring complete comfort and relaxation.

2. Do I need to make a reservation in advance?
Yes. We recommend booking your appointment in advance to secure your preferred date, time, and therapist. Same-day appointments are based on availability.

3. What is your cancellation policy?
We kindly request at least 24 hours’ notice for any cancellations or reschedules. Late cancellations or no-shows may incur a fee to compensate our therapists’ reserved time.

4. What should I wear during my treatment?
You may undress to your comfort level. Our therapists use professional draping techniques to ensure privacy throughout your service.

5. Are gratuities included in the service price?
Gratuities are not included. While never expected, they are always appreciated as a gesture of gratitude for your therapist’s care and professionalism.

6. What if I have allergies or medical conditions?
Please inform us before your session of any allergies, pregnancy, injuries, or medical conditions. Our team will tailor your experience and adjust any products or techniques to ensure your safety.

7. Can I choose my massage therapist?
Absolutely. If you have a preferred therapist, please let us know when booking, and we’ll do our best to accommodate your request.

8. Do you offer couples or group sessions?
Yes, we offer couples massages and customized group experiences for friends, family, or special occasions. Advanced booking is encouraged.

9. What is the best way to prepare for my treatment?
Arrive at least 10–15 minutes early to unwind and complete any intake forms. Hydrate well before and after your session to maximize results.

10. What products do you use during treatments?
We use premium-grade, hypoallergenic oils and skincare products chosen for their purity, aroma, and therapeutic benefits. All are safe for sensitive skin and align with our wellness philosophy.

11. What makes Sensory Sentiments Spa different from other spas in Maryland?
Our philosophy blends holistic wellness with modern techniques. Each experience is curated not just to relax your body, but to restore emotional balance, mental clarity, and deep rejuvenation.

12. Do you offer mobile or on-site spa services?
Yes, we offer exclusive mobile spa experiences for private events, corporate wellness days, and VIP clients who prefer in-home treatments.

13. Can I host a private spa party or event at your location?
Absolutely. We specialize in luxury group experiences—ideal for bridal parties, birthdays, or team celebrations. Our team can customize the setup, treatments, and refreshments to suit your occasion.

14. Do you offer memberships or wellness packages?
Yes. Our membership program provides discounted monthly services, priority booking, and complimentary upgrades designed to help you maintain consistent self-care.

15. Are your massages suitable for expectant mothers?
Yes, we offer prenatal massages designed to safely relieve pregnancy-related tension, improve circulation, and promote overall comfort.

16. What forms of payment do you accept?
We accept major credit cards, debit cards, and electronic payments. Digital invoices and contactless payments are also available for your convenience.

17. Can I purchase a gift card for someone?
Yes. Sensory Sentiments Spa gift cards are available in any denomination and can be used for any treatment. They make the perfect wellness gift.

18. How do I know which treatment is right for me?
Our wellness consultants will guide you through our menu to recommend the best treatments based on your needs, whether you’re seeking relaxation, pain relief, detox, or renewal.

19. Are children or teens allowed at the spa?
Our environment is designed for tranquility. Guests must be 16 years or older to receive most services, unless otherwise specified in a parent-supervised package.

20. How can I enhance my spa results at home?
We offer post-treatment wellness guidance, including aromatherapy blends, stretching routines, and recommended products to extend the benefits of your session at home.